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FAQs

FAQs

realme watch battery drains fast

The battery life of the watch is based on the power consumption mode, and the battery life may vary in different conditions, such as turning on AOD, automatic blood oxygen detection, automatic pressure detection, long-term outdoor sports, etc.

Problem causes

1. The speed of power consumption is related to the frequency of use of the watch. If you frequently raise your wrist to brighten the screen or receive the message reminder frequently, it will lead to faster power consumption. 

2. Because the watch will continuously acquire, detect and calculate various sports data in the sports mode, the device will consume a lot of power during exercise, which will cause fast power consumption.

3. If the product is not powered on for a long time, or if the product is not powered up in time after a low-power shutdown and is placed for a long time, the battery capacity will easily decay, making the product’s battery life worse. 

4. During use, it is not noticed that the product needs to be charged at 5V voltage, but a high-power charger is used to cause the capacitor to be broken down. After the capacitor is broken down, it will cause abnormal power consumption and lead to fast power consumption. 

Solution:

1. It is recommended that you turn on sports mode when exercising.

2. It is recommended to keep the watch battery powered or powered off when not in use.

3. It is recommended to use a 5V adapter for charging.

4. Please restart the watch and confirm whether the watch battery draining issue has been solved.

realme bluetooth earphone heating issue

Update Time: 2022-12-28 16:01:38

1. The higher the ambient temperature, the higher the temperature of the earphone would be when charging. Charge the earphone at a normal ambient temperature (15°C to 35°C). The temperature of the earphone will not exceed 45°C.

2. The higher the ambient temperature, the higher the surface temperature of the earphone in use will be, but the surface temperature of the earphone will not exceed the ambient temperature of 10℃. Please do not expose it to a high-temperature environment or sunlight for a long time.

3. Damage to the earphone will also lead to the abnormal fever of the earphone (liquid inflow, falling, functional failure).

https://www.realme.com/

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